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KTC manages over 3.3 million accounts and handles 20,000 calls per day. However, agents were switching between 4 screens to process a single request. TBN Corporation used a Mendix Low-Code Contact Center solution to fix this — reducing handling time by over 30%.

AI Models and Machine Learning are no longer out of reach for most enterprises. This guide explains what both terms mean, how Thai organisations are applying them today, and how Low-Code platforms like Mendix make it possible to build AI-powered applications faster — without starting from scratch.

This Low-Code development guide covers the how — from scoping your first project to long-term maintenance — based on TBN Corporation's real implementation experience with Thai enterprises.

Not all Mendix partners are equal — and in Thailand, the implementation partner you choose will determine whether your Low-Code project delivers real business value or stalls at deployment. TBN Corporation has been Thailand's authorised Mendix partner since 2008, with 18 years of enterprise implementation experience across banking, insurance, manufacturing, and the public sector.