TBN Corporation Public Company Limited (hereinafter referred to as “the Company” or “TBN”) recognizes the importance of personal data protection. As a “Data Controller” under the Personal Data Protection Act B.E. 2562 (including any amendments and related subordinate legislation), the Company has prepared this Privacy Notice to explain and inform you of the details regarding the collection, use, and disclosure (collectively referred to as “Processing”) of your personal data when you access and use the Company’s various services, including but not limited to the use of the website https://www.tbn.co.th, as well as any related applications or other platforms (collectively referred to as “Services”).
This Notice covers informing you and ensuring you understand your rights as a “Data Subject” and the channels available for exercising such rights, as detailed below.
This Privacy Notice applies to the processing of personal data of various groups of individuals who are involved with or use the Company’s services, including but not limited to:
This Notice does not cover the use of websites, applications, or services of third parties that may be linked to the Company’s website.
The Company will collect your personal data only to the extent necessary for lawful purposes, categorized by type and source as follows:
2.1 Data You Provide Directly to the Company
2.2 Data the Company Collects Automatically
2.3 Data the Company Receives from Other Sources
Disclaimer Regarding Sensitive Personal Data:
The Company does not intend to collect your sensitive personal data (Sensitive Data), such as race, religion, or health information. However, in the event that you disclose or provide sensitive personal data to the Company without being requested to do so, such as by including such information in forms, supporting documents, or communications through various channels, the Company may contact you to obtain additional consent, or may proceed to delete or anonymize the data without delay if there is no necessity for processing. In addition to obtaining consent, the Company may collect, use, or disclose your personal data under other relevant legal bases.
The Company will retain your personal data for as long as necessary, taking into account the necessity and purposes for which the Company collected and processed such data, as well as to comply with legal requirements under applicable laws.
Even after the termination of your relationship with the Company, the Company may continue to collect, use, and disclose your personal data to the extent necessary and as required by law, for legitimate interests.
For data related to contracts and/or supporting documents, the Company will retain your personal data for as long as necessary to fulfill such purposes, for a period not exceeding 10 years from the date your relationship with the Company ends or the date of the last contact. However, in accordance with relevant laws and regulations, the Company may be required to retain your personal data for a period longer than stated above.
In order to comply with applicable legal timeframes and statutes of limitations, your personal data will be retained in a format appropriate to the type of data. However, the Company may need to retain your personal data beyond the legal statute of limitations in certain cases, such as filing for benefits upon maturity with life insurance funds, or cases under ongoing legal proceedings.
The Company will delete, destroy, or anonymize your personal data in accordance with the retention periods specified above, using appropriate methods.
The Company may disclose your personal data for the purposes specified in Section 4 to the following third parties:
Where the Company discloses your data to third parties, the Company will require such parties to protect the data to standards comparable to this Notice.
The Company may need to transfer your personal data to servers or service providers in foreign countries. The Company will ensure that such transfers comply with PDPA Sections 28-29 using one of the following mechanisms:
You have various rights under the Personal Data Protection Act (PDPA), including the right to access, rectify, delete, restrict, object to, or request the transfer of your personal data. Furthermore, you have the right to withdraw your consent at any time and to file a complaint if you believe that your personal data is being processed in an unlawful manner.
How to Exercise Your Rights: You may submit a written request (in Thai or English) through the contact channels specified in Section 12. Please note that we may require you to verify your identity to ensure the security and accuracy of your request. We will review and notify you of the outcome within 30 calendar days from the date we receive your complete and valid request.
In the event of force majeure or if we are unable to complete the process within the specified timeframe, we will notify you of the delay and provide a new timeline. We reserve the right to decline your request where permitted by law, in which case we will provide a clear justification for our refusal. If you are dissatisfied with our response, you have the right to file a complaint with the Office of the Personal Data Protection Committee (PDPC) at www.pdpc.or.th.
The Company has established appropriate technical and organizational security measures, including:
In the event of a personal data breach, the Company will notify the Office of the Personal Data Protection Committee (PDPC) within 72 hours. If there is a high risk to the rights and freedoms of data subjects, the Company will notify you without undue delay.
For users located in the European Economic Area (EEA), the Company will operate in accordance with the GDPR and related regulations. You may have additional rights as follows:
The Company may periodically review and amend this Notice. Any updated Notice will be published on the website with the effective date specified. If there are significant changes that materially affect your rights, the Company will notify you through appropriate channels, such as email notifications or other communication channels, and will seek new consent from you (if necessary). Your continued use of the services after an updated Notice becomes effective will be deemed acknowledgment of such changes. However, the Company will not consider mere access to the website as consent to changes requiring explicit consent.
The Company shall not be held liable for any disclosure of personal data that you voluntarily share with other users in connection with your use of the website or any related services, as the case may be.
This Notice is governed by and interpreted in accordance with the laws of the Kingdom of Thailand, in particular the Personal Data Protection Act B.E. 2562 and related laws. Any dispute arising from this Notice shall be subject to the jurisdiction of competent courts in the Kingdom of Thailand.
If you have any questions regarding this Privacy Notice or wish to exercise your rights as a data subject under the law, you may contact the Data Controller or the Data Protection Officer (DPO) through the following channels:
TBN Corporation Public Company Limited
No. 54, B.B. Building, 15th Floor, Rooms 1501-1502, Sukhumvit 21 Road (Asok), Khlong Toei Nuea, Watthana, Bangkok 10110
Telephone: 0-2258-5841
Website: https://www.tbn.co.th/contact-us/
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