Impacting Customer Experience
Validata was founded in Amsterdam in 2009 by Harm Voogt and Job van der Weijden to assist organizations with their employment screening process. Their goal was to take an inefficient and often fragmented process and turn it into an efficient, GDPR-compliant one that would solve the data-sharing issues and long turnaround times that so often plagued organizations.
To reduce friction throughout the screening process Validata created a screening application to centralize steps such as criminal background checks or validating education and work experience. The first version of the application, Core Next Gen, was built in Mendix. After gathering insights from customers and reevaluating the efficacy of the application, Validata decided to prioritize enhancements around automation and accessibility in a version two called Valluga.
As the first in-house low-code developer, Idris and his eventual team successfully rebuilt the application by gathering input from business stakeholders and their support team who were intimately familiar with the application process, candidates, and clients. Valluga was started in August 2019 and completed one year later, a pace which Idris attributes to the speed of low-code.
To use the Valluga application, customers set up an account where they can log in and request screenings for candidates. This is done by selecting a pre-configured screening profile consisting of the checks they want to do (such as ID, background, or education), and then submitting the name, email, and phone number of the candidate. Once completed, an account is created for the candidate and an email with an activation link and an SMS alert are sent. Once their account is activated, the candidate can log in and fill out the appropriate data questions. The new Valluga application further streamlines customer interaction with different data suppliers and is now mobile-friendly, making the experience quicker and more accessible for both parties.
From Low-Code Student to Teacher
Today, with 5 years of experience under his belt, Idris is the most seasoned low-code developer at Validata and holds the title of lead developer. While he still gets his hands dirty developing new features for Validata’s applications, he also interfaces with product owners from the business to prioritize new features and assists clients with more complex projects related to API connections.
“When the junior developers start, I give them a demo of the application and make myself available for questions. We encourage them to take the Mendix courses, so they start with their Rapid Developer Certification. After that, they can often start helping with small bug fixes, where I support them and continue to guide them,” Idris said.
Debugging happens to be one of Idris’ favorite features of the platform, and this is an area where he sees the value of low-code every day. “The debugging function is my favorite because it’s so much easier to debug in ,” he added. As Valluga manages sensitive and personal user information, the importance of reliable security and the ability to proactively address bugs in the software can’t be understated.
A Culture of Continued Growth
Idris is eager for the growth and evolution he sees at Validata – both in his own career and for the company itself. “Validata is a really nice company with nice people. I enjoy our culture because it’s not too formal but everyone works hard to achieve the same goals,” he said.
Validata is continuing to push the boundaries within their industry and deliver better tools and experiences for employers and employees during the hiring process. “We are expanding to other European countries, so there are some big projects coming up. We are going to add new languages, like Swedish and German, and build new integrations with international data suppliers. It’s all very exciting – exciting times for the developers, and for everyone in our company,” Idris concluded.